Volunteering at the John Peel Centre

The John Peel Centre depends on the help of volunteers to assist in the running and development of the Centre but the we also offer a range of opportunities for people to develop their skills and interests by becoming involved in the care and development of the Centre.

Volunteering at the John Peel Centre is an excellent way to stay active in the local community, giving you a fun chance to meet interesting new people from across East Anglia and further afield. Our volunteer family is made up of people from all backgrounds, utilising their talents in everything from account keeping to serving a thirst quenching pint. If you are passionate about the performing arts, and would like to help engage others in the community, we would love to hear from you.

Volunteer experience can also be a valuable asset for your CV, increasing your chances of gaining employment, furthering your current career, or aiding a career change.

A few of our current opportunities…

Box Office

The box office is the public’s first contact with the venue, and as well as selling tickets it acts as a communication centre within the venue.  Our box office volunteers run an efficient box office sales service operating a computerised ticket system. They also make a valuable contribution towards the John Peel Centre’s reputation as a welcoming place for all visitors, staff and volunteers.

Available: 

Tuesdays 9:45 – 2pm

Thursdays 9:45 – 2pm

Opportunities and Benefits of the Role 

  • Contributing towards the management of a busy box office in a community arts centre environment
  • Being part of an enthusiastic, friendly and committed group of volunteers
  • Meeting a wide range of people
  • First Aid training when available
  • Fire safety training when available

Tasks and responsibilities

  • Act as the main information and reception point for the venue
  • Open and close the centre as needed when covering the box office role
  • Provide a professional, respectful, and welcoming service for all visitors including professional companies, hirers and public
  • selling tickets using our box office system, answering queries where possible, taking messages and directing these to the relevant member of staff or volunteer
  • Complete required admin tasks for ticket sales
  • Check box office emails and forward or reply as necessary
  • Check literature on display is up to date
  • Welcome positive and negative feedback about the venue and pass this on to staff to help the JPC improve the service it offers
  • Contribute to continuous improvements in customer care by making positive suggestions for change
  • In the event of an emergency, evacuate the building in line with emergency evacuation procedures

 

Bar

We’re always looking to recruit more helping hands behind the bar at our many varied events. The JPC programmes comedy, theatre and gigs of all genres.

Opportunities and Benefits of the Role 

  • Contributing towards the events management of a bustling community arts centre
  • Attend a range of live events
  • Being part of an enthusiastic, friendly and committed group of volunteers
  • Meeting a wide range of people
  • First Aid training when available
  • Fire safety training when available

Tasks and responsibilities

  • Make and serve drinks
  • Process payments
  • Interact with customers
  • Wash glasses in dishwasher
  • Collecting glasses if necessary
  • Dispose bottles and cans at the end of an event

 

Front of house

Front of house volunteers act as the public’s first contact with the venue by welcoming visitors on arrival, checking tickets as well as processing on the door sales.

Tasks and responsibilities

  • Act as the main information and reception point for the venue
  • Provide a professional, respectful, and welcoming service for all visitors including professional companies, hirers and public
  • selling tickets using our box office system
  • Scan in visitors tickets on arrival
  • Complete required admin tasks for on the door ticket sales
  • Usher visitors
  • Administer wristbands
  • In the event of an emergency, evacuate the building in line with emergency evacuation procedures

 

Events Team

You will be part of an innovative and creative team organising a rich and diverse programme to entertain existing and new audiences.

This role plays a key part of current and future plans. The John Peel Centre has a good reputation for providing a unique offering within the area and has the potential to programme activity that cannot be seen elsewhere in the local area. We strongly believe in the development of talent and creativity.

You will head one of the categories below and suggest, propose and program events accordingly.

GENRES

• Folk
• Emerging Artists (Regional)
• Rock/Punk
• Electronica/DJ’s
• Blues
• Classical
• Indie
• Theatre
• Soul/Funk/R&B/Rap
• Comedy
• Dub/Ska/Reggae
• Poetry/Spoken Word
• Jazz
• Social Events – e.g. Quiz Nights

Tasks and Responsibilities
• Attend Events Meetings every 2 or 3 weeks depending on the time of year and programming needs. A minimum of 8 -12 per year (virtually or in person).
• Assist in scheduling a full programme of events ensuring all the above genres and audiences are catered for.
• Actively seek and research emerging local and national talent.
• Research high profile and local promoters.
• Proactively follow and keep informed of other venues programmes and events.
• Liaise on behalf of John Peel Centre and negotiate fee with artist(s) and or agents.
• Check programming enquiry emails regularly.
• Proposals for events to be prepared and shared in advance of meetings for discussion, ensuring you follow John Peel Centre processes accurately.
• Act as artist liaison on the day of your programmed events.
• Engage in monitoring and evaluation of John Peel Centre’s wider program.
• Programming events and activities in line with organisational priorities.
• Act as a positive advocate for the John Peel Centre and its work.
• Represent the John Peel Centre at relevant industry events from time to time.
• Attending H&S training as appropriate.

—————————————————————————————————————————————————————-

If you are interested in volunteering at the John Peel Centre please complete the online form here, or download and complete the Volunteer Registration form, and send it via email to ella@johnpeelcentre.co.uk.

—————————————————————————————————————————————————————-

What our volunteers think:

Listen to John Peel Centre volunteer Malcolm on the Community Action Suffolk podcast:

Tom, Volunteer Chairman of JPC

‘I first got involved through work but soon realised that my interest and enthusiasm to be involved far exceeded my ability to justify it in work time. So I’ve been a volunteer right from the very start and became a volunteer director when we first formed the company. I volunteer for lots of reasons and this isn’t the place to explore them all but maybe one reason is because I genuinely believe that it’s possible to make things better by putting our time, energy and emotion into things because they’re interesting, challenging and fulfilling, because they provide social and cultural benefits for our communities. So that’s what I’ve tried to do.’

Philippa, Accounts Team Volunteer

‘I love working for the John Peel Centre because I feel I’m ensuring this beautiful building is a great place for entertainment and the arts for everyone.’

Jakki, Front of House Volunteer

‘Stowmarket needed a place for all the arts, particularly for young people to engage with. The John Peel Centre for Creative Arts is it! Stowmarket now has a place for everyone, especially young people, where they can engage with the arts.’

Debbie, Bar and Events Team Volunteer

‘As a massive music fan I grew up listening to John Peel’s wonderful late night radio show and I decided to volunteer partly as my way of saying ‘thanks’ to John for all those years of helping me discover new music. I am proud to be part of the volunteer team, whether helping with events planning behind the scenes or assisting behind the bar on gig nights. It is particularly rewarding when you see so many people enjoying shows that you have played a part in helping to host and I’d encourage anyone with a few hours to spare to join our team!’