Venue Access Information

The John Peel Centre for Creative Arts is committed to providing an accessible and inclusive environment for all our visitors.

Download this guide: Word Document | PDF

Email: admin@johnpeelcentre.com
Website: www.johnpeelcentre.com
Telephone: 01449 774 678

Location

Address:
John Peel Centre for Creative Arts, Church Walk, Stowmarket, Suffolk, IP14 1ET

The John Peel Centre is located on Church Walk in Stowmarket, Suffolk. The building has an accessible entrance on Church Walk, with push button access double doors and step-free access throughout the venue. Once you have entered the building you will find accessible toilets to the right (there are no disabled facilities within either of the male or female blocks), and the performance hall are all located on the ground floor.

There is a mezzanine floor which is accessible by stairs or a lift. The lift is approximately 5m from the front entrance and 3.5m from the entrance to the performance hall. Seats are available on the mezzanine as long as you are able to evacuate fully of your own accord. This is for Health and Safety reasons as there are no emergency exits on the mezzanine floor.

The John Peel Centre provides complimentary tickets for personal assistants, carers and support workers for those who may not otherwise be able to attend our venue. If you require a PA ticket, please contact us by telephone to purchase at 01449 774 678.

Although we do not have a viewing platform, we are able to offer wheelchair positions and accessible seats during performances for patrons who might need to make use of them. In standing-only shows, wheelchair users can gain early access by prior arrangement. Please let us know in advance if you require any of these access provisions. Otherwise, please make yourself known to the Duty Manager on arrival and we will do our best to accommodate your request.

There is one space for blue badge holders outside the building. Other than that, we do not have any venue-specific parking, However, there are a number of public and supermarket car parks close to the venue, which are detailed below in the ‘Travel Guide’ section.

Travel

The John Peel Centre does not have any venue-specific parking. However, cars are able to stop directly outside the venue to drop off passengers.

There are a number of public and supermarket car parks close to the centre. The nearest car park is Union Street Car Park, approximately 0.1 miles away. Parking is also available at Asda (Iliffe Way), B&M (Milton Road), and Ipswich Street. All of these car parks are free after 6pm. Street parking close to the Centre is limited and we do not recommend it.

The nearest railway station is Stowmarket railway station, which is approximately 0.2 miles away. Directions to the centre: exit the station through the main station entrance on platform 2, heading through the car park towards Station Road. Walk up towards the traffic lights (with the Volkswagen dealership on your left), and you will see the church spire of St Peter & St Mary ahead of you. Cross at the traffic lights and turn left into Church Walk. Follow Church Walk, passing the Library on your left. The Centre is straight in front of you.

For more information, please visit https://www.johnpeelcentre.com/find-us

Arrival

On the evening of an event, we can allow early entrance to the venue for disabled customers for up to fifteen minutes prior to the doors opening. The doors opening time can vary per event, so please check in advance. If you would like early entrance, please let the Box Office know in advance on 01449 774 678 or by emailing us using the contact form on our website. Please note, artists may still be performing sound checks and other final preparations during this time.

Upon arrival, you will be greeted by Box Office or Security Staff. If you have requested access provisions in advance, please make yourself known to the Box Office or Security Staff on arrival and they will accommodate your request.

Visitors with medical requirements

We welcome any attendees who may need to bring food, drink, medicine or medical equipment with them to manage a medical condition. If you have any concerns about being allowed entry with any items you require, please don’t hesitate to get in touch.

Access in performance area

At this stage we do not have any audio enhancement loops or mobile connect systems, however this is something the JPC is looking into.

Guide dogs

We can accommodate visitors with assistance dogs. Please let us know at the time of booking so that we can make arrangements for this with you.

Strobe Lighting

Occasionally, strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during shows in our venue. If you have any concerns, please do not hesitate to get in touch.

If any such effects are due to be used, we will endeavour to put signage up at the venue during the event.

If you have any concerns regarding access, or if you have additional needs, please contact the Box Office on 01449 774 678 or by emailing us using the contact form on our website.